The allegations made in these complaints are unverified, are not necessarily user of all consumers’ experiences with Advantage, and will get incorporate outdated advice (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.

“You will find a fees plan actually have a full time income motivated commission which was create because of KHESLC, they withdraw XXXX regarding my personal savings account a month and put it inside the account number XXXX hence continues on that which you day possesses because the XXXX regarding XXXX which letter I just obtained XX/XX/XXXX therefore i must not be for the standard XXXX XXXX”

I disputed they on my credit file and because I experienced finalized a contract it mentioned that it had been legitimate

“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”

I do believe that it to-be a good predatory financing tactic by which KHESLC may be able to increase accrued desire to your loan with no degree or intent of your own debtor, in an effort to increase their profit

“I first started getting calls off Kentucky higher education immediately following my dad passed away from inside the XX/XX/XXXX. I avoided the fresh new calls to start with then again decided I wanted to cleanse right up my credit and so i responded the telephone. We presumed because of my vibe immediately following my dad enacted, this is the mortgage I got a long time back. I even set right up percentage preparations towards university so i you may pay off good morning. Really as i is getting better to the my personal credit history trying to to track down one thing repaired We observed most other fake pastime to my credit history. Including that have two most other social safety number linked to my personal membership. Plus another profile which were not exploit as well as have just like the come eliminated once i review my credit file We seen the school which i to begin with got the borrowed funds try on there in addition to account closed. In order I’m deciding on this Kentucky advanced schooling they reveals I have also produced payments that we hadn’t prior. They suggests I’d the borrowed funds in XXXX and that i performed perhaps 30 day payday loans in Patterson not rating that loan of that university inside the XXXX. In addition reached out to the college of course they fundamentally called myself back, I got a long conversation which have hey people regarding the my account I asked her to transmit me the first files of one’s financing where I’d first already been the mortgage toward team. We continue to have perhaps not gotten that records through email address. She as well as continued as well as on regarding the the procedure We will have to experience, which in turn, I informed her which was maybe not my personal loan. I am not saying attending pay that loan that’s not exploit Im following through. I called and you may talked which have a woman into the credit agency exactly who added us to reach out to all of you. Delight assist me using this type of matter because it’s gonna prevent me off taking my stimuli otherwise whatever else that may come from the government such my personal income tax return, ect. I don’t are obligated to pay so it loan, and i can install a duplicate from dos away from my borrowing from the bank records. Then you can see that I did not get this mortgage and now have discover all the other fake craft which was on the my personal account. Thanks to suit your some time and I’m hoping to hear straight back over the next few days.”