The allegations made in these complaints are unverified, are not necessarily associate of all consumers’ experiences with Advantage, and will get contain dated pointers (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.

“You will find a payment plan already have an income motivated commission which was setup as a consequence of KHESLC, they withdraw XXXX from my personal checking account 1 month and set it when you look at the membership matter XXXX which continues on that which you times and it has since the XXXX of XXXX so it page I simply acquired XX/XX/XXXX thus i really should not be in the standard XXXX XXXX”

We debated it to my credit report and since I had signed an agreement they asserted that it actually was legitimate

“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have easy money payday loan West Covina been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”

I think which to-be a great predatory lending strategy whereby KHESLC is able to improve accumulated attract with the mortgage without the knowledge otherwise intention of debtor, in order to increase their earnings

“I first started getting phone calls away from Kentucky higher education shortly after my personal dad passed away inside XX/XX/XXXX. I prevented brand new phone calls initially then again decided I needed to completely clean right up my personal borrowing so i responded the telephone. We thought due to my personal spirits immediately after my dad enacted, it was the mortgage I had years and years ago. I even set right up percentage agreements on the college or university therefore i you certainly will pay hello. Well once i is getting greater for the my personal credit report seeking to locate one thing repaired I seen most other fraudulent craft on my credit history. Such as for instance which have one or two almost every other societal defense number regarding my account. And another account that have been maybe not exploit and have now because the come removed as i review my personal credit file I observed the institution that i to start with got the loan is actually on there as well as the account closed. In order I’m deciding on this Kentucky degree they shows I have even produced money that i had not earlier in the day. It reveals I had the loan in the XXXX and i also did not rating financing off one college or university for the XXXX. I additionally attained out to the institution and in case it finally named me back, I had an extended discussion having hi female regarding my account I asked their to send me the original files of loan where I experienced initial already been the loan into the providers. I have perhaps not acquired you to definitely documents thru current email address. She plus went on and on regarding all of the procedure We would need to proceed through, which in turn, We informed her that was perhaps not my personal loan. I’m not likely to pay that loan that’s not exploit Im following through. I entitled and you may spoke which have a lady for the borrowing from the bank bureau which added me to reach out to all of you. Excite help me to with this specific amount as it’s going to end myself off providing my personal stimuli otherwise anything that come from government entities such as for instance my personal tax go back, ect. I really don’t are obligated to pay so it loan, and i also is also mount a copy off 2 off my borrowing account. Then you can notice that I did not make this mortgage as well as have discover all the other deceptive pastime that was on the my account. Many thanks for your some time I really hope so you’re able to listen to straight back over the next few days.”